Effective Date: 01 November 2024
Welcome to Agility Tech UK Limited (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website www.agilitytechuk.com (the “Website”) and your purchase of any products (“Products”) from Agility Tech UK Limited. By accessing our Website or making a purchase, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using our Website or purchasing our Products. If you do not agree with these Terms, please do not use our Website.
1. General Terms
1.1 Eligibility
To use our Website and place orders, you must:
- Be at least 18 years of age or have the permission of a parent or legal guardian.
- Provide accurate and up-to-date information.
1.2 Changes to Terms
We reserve the right to update these Terms at any time without prior notice. The updated Terms will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of the revised Terms.
2. Use of the Website
2.1 Website Access
We grant you a limited, non-transferable, non-exclusive license to access and use the Website for personal, non-commercial purposes. You agree not to:
- Use the Website for illegal or unauthorized purposes.
- Disrupt or interfere with the Website’s security or functionality.
- Copy, distribute, or otherwise exploit the Website content without our consent.
2.2 User Account
To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
3. Products and Orders
3.1 Product Descriptions
We strive to ensure that the descriptions, images, and specifications of the Products on our Website are accurate. However, we do not guarantee that the information is complete, current, or error-free. Product colours and packaging may vary slightly from what is displayed on your screen.
3.2 Availability
Product availability is subject to change without notice. We reserve the right to limit the quantity of Products available or refuse service to any customer at our discretion.
3.3 Pricing
All prices are displayed in GBP (£) and include applicable taxes unless otherwise noted. Shipping fees and additional charges may apply and will be indicated at checkout.
We reserve the right to change prices at any time. If a Product is listed at an incorrect price due to an error, we reserve the right to cancel any orders placed at the incorrect price.
3.4 Order Acceptance
All orders placed through the Website are subject to our acceptance. We may refuse or cancel an order for any reason, including:
- Inaccurate billing or payment information.
- Fraudulent or suspicious activity.
- Product unavailability.
If we cancel your order, we will notify you and issue a refund for any payments made.
4. Payment
4.1 Payment Methods
We accept payments through various methods such as credit/debit cards, PayPal, and other payment gateways as indicated during checkout. By providing payment information, you represent that you are authorized to use the payment method provided.
4.2 Payment Processing
Payments will be processed at the time of order. If a payment is declined or fails for any reason, we may cancel your order.
4.3 Security
We use secure encryption technologies to protect your payment information. However, we are not responsible for any unauthorized access to your information caused by third parties or other security breaches beyond our control.
5. Shipping and Delivery
5.1 Shipping
We ship products within the UK and internationally (subject to restrictions). Shipping options, rates, and estimated delivery times will be provided at checkout. Delivery times are estimates and are not guaranteed.
5.2 Risk of Loss
Once your order has been dispatched, the risk of loss or damage passes to you. If your package is delayed or lost in transit, please contact us for assistance.
6. Returns and Refunds
6.1 Returns Policy
We offer a return policy on certain Products, subject to specific terms. To initiate a return, please contact us within 14 days of receipt of your order. Products must be returned in their original condition, unused, and in their original packaging.
6.2 Refunds
Once we receive and inspect the returned Product, we will issue a refund to your original payment method, excluding any shipping charges. Please note that processing refunds may take several business days.
6.3 Non-Returnable Items
Certain Products, such as customized or perishable items, are not eligible for returns or refunds. These will be clearly marked on the Product page.
7. Intellectual Property
All content on the Website, including text, images, logos, and designs, is the property of Agility Tech UK Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Agility Tech UK Limited shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising from your use of the Website or purchase of Products.
Our total liability for any claim related to the Products or these Terms shall not exceed the amount paid for the Product(s) giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Agility Tech UK Limited and its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
10. Governing Law
These Terms and any disputes related to the use of our Website or purchase of Products shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
11. Dispute Resolution
Any dispute arising out of or relating to these Terms, your use of the Website, or purchase of Products will be resolved through binding arbitration in accordance with the rules of the UK Arbitration Act, and the arbitration will be conducted in London, UK. You agree to waive any right to pursue claims in a court of law or to participate in a class action lawsuit.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: info@agilitytechuk.com
- Postal Address: Agility Tech UK Limited, 2nd Floor College House, 17 King Edwards Road, Ruislip, HA4 7AE